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Citizen Charter

Government of the People's Republic of Bangladesh

Ministry of Information and Communication

Department of Mass Communication

District Information Office, Kushtia

Citizen's Charter / Promise to provide services

Citizen Services:--------------------

 

S.Nu.

Name of Services

Maximum time Required

Necessary documents
Receipt of required documents
Fee / service cost

 

Designated Officer

Senior Officer (to whom appeal or complaint may be made)

 

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01.

Road promotion

In accordance with government guidelines on emergency matters
Government Official Pad

 

Relevant department

 

According to fuel and incidental expenses

 

Senior Information officer

Phone-02477782662

Email:kushtiadmc20@gmail.com

Director General

Phone-02-8300640

Email:dgmasscommunication@yahoo.com

 

02

Film and Documentary screening/ posting messagefull Fastune

 

10 days

Official pad/ whaite paper/mail application

Relevant department and Dist. Information office, kushtia

Free

 

 

03

Seminars/Exchange of views/ Women’rally/children’s fair/Rally/Workshop/ pen meeting/community meeting/Establishment of PVC display board

 

 

10 days

Official pad/ whaite paper/mail application

Relevant department and Dist. Information office, kushtia

Free

 

 

04

Inspirational concert

 

 

10 days

Official pad/ whaite paper/mail application

Relevant department and Dist. Information office, kushtia

Free

 

 

05

Distribution and display of promotional materials

Receipt pendig

As directed

Official pad/ whaite paper/mail application

Relevant department and Dist. Information office, kushtia

Free

 

 

06

Provide expert  advices services through of Video calls

 

 

10 days

Official pad/ whaite paper/mail application

Relevant department

Free

 

 

07

Online promotion (via

Information window, e-mail and social media)

3 days

Facebook/Email and application

Relevant department

Free

 

 

08

Visiting of cinema hall

Immediate/as directed

Official pad/ whaite paper/mail application

Relevant department and Dist. Information office, kushtia

Free

 

 

09

Provide Information according with the right of Information Act

The time prescribed by the law

Pescribed Form

Dist. Information office, kushtia

Determined according to the type and ammoun of Information

 

 

10

Distribution/ supply the portraits of father of the nation and hon’able prime minister

Immediate

Application on official pad/whaite paper

Relevant department

Free